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SHIPPING & RETURNS

Shipping & Handling Time

We strive to get your order to you as quickly as possible. We normally ship in 1 business day via USPS. However, if there is any delay expected for your order or an item or part of your order is currently not in stock, we will contact you through email and/or phone.

Sometimes due to the high volume of orders your order may be shipped in 2 business days. Once your order will be shipped, you will receive a shipping confirmation email with a tracking number. 

Note: Post Offices are closed on Saturday, Sunday and Holidays. Please, don't count these days as business days.

Free Shipping 

Receive Free Shipping on all perfume samples, on all orders over $99.99 Decanting supplies are excluded. Your order must be over $99.99 dollars after taxes or any promotional discount in order to receive free shipping. This promotion is only valid for shipping addresses in the United States excluding US Virgin Islands, Puerto Rico, Guam, military and air force bases.

Shipping Policy

The cost for shipping starts at $4.99 USPS First Class Mail (4-6 business days) and $9.99 USPS Priority Mail (2-4 business days) for orders in the United States. Any damage to the package done by the carrier is not our responsibility. 

We are not responsible for delays in the shipment of your order if the billing/shipping information is not correct or if you are shipping to an address other than your billing address.

The delivery process totally depends on the Shipping Carrier. We can not affect or speed up the delivery process.

International Customers

The shipping cost starts from $14.99 USPS First Class Mail International (3-5 weeks) and USPS Priority Mail International (1-2 weeks). The shipping price for USPS Priority Mail International sets automatically and depends on your country. Please, allow stated time for delivery. However, if there is any delay expected for your order or an item or part of your order is currently not in stock, we will contact you through email and/or phone. 

Also, please note that you might have to pay customs duties and taxes on the items you purchase and that these local fees are not included in your Fragrances Line invoice.  Any damage to the package done by customs or the carrier is not our responsibility.  

Order Confirmation

Immediately after you have successfully placed your order with Fragrances Line, you will receive an e-mail that contains information regarding the details of your order. The order confirmation e-mail is your receipt that can be printed for your records. Please, make sure that you provided us with a correct email address. 

Note: Sometimes, order confirmation email goes to spam or other folders. So, please check your spam or other folders if you couldn't find your confirmation email.

Returns
We guarantee the authenticity of our products. All our products are 100% authentic! But we can not guarantee that you will like them. Tastes are different. Decanted fragrances can not be returned to their original bottles. Therefore we do not accept any returns and offer no refunds. 

Please, ask all questions before buying as All Sales Are FinalReturns Not Accepted!

 

Note: This page is subject to be updated or changed at any time without notice.